Good nails start (and are maintained) at home, not in the salon. So, we have extended our offering into a curated collection of highly effective, simple nail care products to support your nail care journey at home.

Emma Forrest, Founder of BUFF


Need more information on our services? Take a look through our Frequently Asked Questions to discover more about what we offer, our hygiene practices, nail care tips, and our story.

What is your cancellation policy?

We appreciate that life is a juggle and schedules change so if you need to change or cancel your appointment we require at least 24 hours notice or you may incur a late cancellation fee of 50% of the value of your appointment. If you do not show up for your appointment and have not been in contact via phone or email you will forfeit 100% of the booked appointment fee. You can cancel your appointment online by clicking the link in your booking confirmation/reminder email or by dropping us an email to

If you do not cancel and do not show up to your appointment, you will be charged the full cost of your service.

How long should my polish last?

A number of factors can impact the wear of your polish such as your existing nail health, how you use your hands day-to-day and what they come into contact with. We've outlined below a guide of the typical wear time for our clients before they may start to see general wear and tear:

  • A Performance Polish manicure should last from 5-10 days
  • A Gel Polish manicure should last 2-3 weeks
  • A Super Gel Manicure should last 3-4 weeks
Why don't you offer SNS?

SNS is a powder based acrylic and requires a dipping process for application. Due to the hygiene issues related to this application we have chosen not to include it as a part of our service menu. If you like the durability of SNS we would guide you to select our “Super Gel Manicure” service, it is long wearing and can be infilled every 3-4 weeks or simply soaked off.

Are your polishes pregnancy safe?

Yes, all our polishes are safe during pregnancy.

What is your "Chip-free Guarantee"?

Our “Chip Free Guarantee” guarantees you a flawless polish application for up to three (3) days for standard performance polish, five (5) days for gel polish and seven (7) days for Super Gel / BIAB. Simply give us a call or drop into the studio and we will organise to get it touched up free of charge.

Unfortunately some chemicals and products we come into contact with day to day can impact your polish. We recommend those of you who work in jobs that require very frequent hand washing (health care workers) or contact with potentially corrosive chemicals to wear gloves where possible to maximise your wear time.